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Update Fleet documentation to indicate that Defend does not support using a remote cluster #6711

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ferullo opened this issue Apr 7, 2025 · 7 comments · May be fixed by elastic/ingest-docs#1759
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suggestion Suggestions to improve documentation

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@ferullo
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ferullo commented Apr 7, 2025

What can we change to make the docs better?

In the Fleet output settings users can set up Agent Integrations and Agent Monitoring so they go to different clusters. Doing that causes problems with Defend, we should mention that it is not supported yet.

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Which documentation set needs improvement?

ESS and serverless

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This has been the case since remote ES support was added. I can figure out that version if you don't know already it.

@ferullo ferullo added the suggestion Suggestions to improve documentation label Apr 7, 2025
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ferullo commented Apr 7, 2025

@natasha-moore-elastic
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Hi @ferullo, is this the page you're proposing updates to?

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ferullo commented Apr 9, 2025

Yeah, that one or this one seem the right place.

@kilfoyle
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kilfoyle commented Apr 9, 2025

Thanks @ferullo. I'll open a pull request to add a note indicating that remote Elasticsearch outputs are not supported for Elastic Agents using the Elastic Defend integration. I should get to it today or tomorrow.

@kilfoyle kilfoyle self-assigned this Apr 9, 2025
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kilfoyle commented Apr 9, 2025

@ferullo I just wanted to check something. On the Fleet Remote Elasticsearch output page we already have a warning about Elastic Defend response actions not working. Shall I just change that warning to indicate that the Elastic Defend integration isn't currently supported at all with a remote Elasticsearch cluster, or do you think the warning as it is already covers the problem?

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ferullo commented Apr 9, 2025

Oh interesting. I didn't realize that was there. Thanks for the callout @kilfoyle ! @caitlinbetz @roxana-gheorghe @dasansol92 what are you thoughts?

I doubt we want to fully document what doesn't work but the current warning is narrower than it should be.

FWIW, here's what I know won't work with remote ES output:

  • Defend response actions won't display results in the management cluster -- the results go to the output cluster
  • Security App workflows for Endpoint
    • Endpoint list page -- Endpoint state documents go to the output cluster so the management cluster doesn't know their status
    • Endpoint exceptions -- Endpoint exceptions need to be added in the management cluster. Alerts are sent to the output cluster but "Add Endpoint Exception" workflows won't work there.

@kilfoyle
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@ferullo I've opened elastic/ingest-docs#1759 to add the limitations that you've noted above. I'm not at all familiar with the Security app though, so please suggest any changes that you think we may need for the text.

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