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update resume
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<div class="job-date">Jun 2025 – present</div>
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<ul>
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<li>Write quickstart tutorials, package repository publishing guides, and configuration option references for Fern's TypeScript, Python, Go, Java, Ruby, .NET, and PHP SDKs to make onboarding and development processes more self-serve. Test and provide feedback on end-to-end SDK creation workflows.</li>
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<li>Lead technical writing for Fern's SDK (TypeScript, Python, Go, Java, Ruby, .NET, PHP) and documentation website products in a docs-as-code (GitHub, Markdown) environment. Create tutorials, configuration references, and architecture diagrams for external customers. Create code examples, test products end to end, identify bugs, and provide product feedback.</li>
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<li>Lead writer on internal developer documentation for ~1,500 engineers building Local Search features and infrastructure. Wrote high-level overviews, concept docs, codelabs, and end-to-end development instructions using Markdown, HTML, CSS, and GitHub-like version control systems. Documented Java, Python, and C++ code to support engineers and product managers of varying experience levels. Analytics and user studies showed my documentation initiatives resulted in a more self-serve onboarding and development process.</li>
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<li>Lead writer for AI Overviews, a critical 2023/2024 priority for Search available in 100+ countries and locales and serving over 1 billion users. Designed, wrote, reviewed, and refined model training data; addressed model training losses and biases.</li>
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<li>Created and executed data-driven documentation content strategies. Assessed customer needs by interviewing subject matter experts, reading existing artifacts, and analyzing customer data. Proposed solutions, coordinated stakeholder reviews, and refined solutions based on stakeholder feedback.</li>
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<li>Identified information gaps through qualitative user studies and Google Analytics.</li>
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<li>Lead course developer, instructor, and instructor trainer for Write Better Design Docs, an internal course for engineers looking to improve design document writing skills.</li>
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