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[BUG] File upload issue #538

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rohit357 opened this issue Feb 2, 2025 · 49 comments
Open

[BUG] File upload issue #538

rohit357 opened this issue Feb 2, 2025 · 49 comments

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@rohit357
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rohit357 commented Feb 2, 2025

Image

NOT ABLE TO UPLOAD FILES

**Whenever I upload a file it fails to upload **
**please fix this issue **

@rohit357 rohit357 changed the title [BUG] [BUG] File upload issue Feb 2, 2025
@igor-vasyliev-github
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igor-vasyliev-github commented Feb 2, 2025

I have the same issue. images which were properly recognized yesterday - today I even cannot upload

Image

Console returns

Image
Rate Limit Reached response.

I tried Chrome and FF under the same account.

@rohit357
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rohit357 commented Feb 2, 2025

This issue should not be ignored, please help

@rohit357
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rohit357 commented Feb 2, 2025

What to do with Rate limit ??

@igor-vasyliev-github
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What to do with Rate limit ??

nothing. I still have issue. looks like it is an issue on their servers' side

@jcesguerram
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What to do with Rate limit ??

nothing. I still have issue. looks like it is an issue on their servers' side

it's really disappointing! deepseek is much better at pdf conversion to markdown than chat gpt!
do you think it's a mistake or a new policy?

@YasirAltun
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ı have the same issue . ı was able to upload pdf , jpeg etc. now ı cant ... if anyone solve this problem, pls add the coment that you solve

@dinukacodes
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having this issue as well

@bananashark9878
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I also have this same issue.

@rohit357
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rohit357 commented Feb 3, 2025

How can this issue be highlighted, so that developers gets know about this issue

@rohit357
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rohit357 commented Feb 3, 2025

Screenshot_20250203-070225.jpg

Screenshot_20250203-070211.jpg

This is what happens on uploading file when using deepseek on mobile

**I can't send the message , it shows 'parsing' **

@zqilz
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zqilz commented Feb 3, 2025

Same for me.
I'm seeing the same problem from both desktop website and mobile app.

@rohit357
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rohit357 commented Feb 3, 2025

https://x.com/DeepSeekR1/status/1886239538948829383?t=AiTf8yAhajg3G1ssJ8xlMg&s=19

https://x.com/Rohit_stark357/status/1886228967012901293?t=4Wc2PuVTKI8hhgFY-zECDw&s=19

No worries guys check out my post on X , Deepseek R1 official account replied over the issue, they said : they are updating the **systems, **
they will be back online soon

@gabrielosayande911
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gabrielosayande911 commented Feb 3, 2025 via email

@jcesguerram
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https://x.com/DeepSeekR1/status/1886239538948829383?t=AiTf8yAhajg3G1ssJ8xlMg&s=19

https://x.com/Rohit_stark357/status/1886228967012901293?t=4Wc2PuVTKI8hhgFY-zECDw&s=19

No worries guys check out my post on X , Deepseek R1 official account replied over the issue, they said : they are updating the **systems, ** they will be back online soon

yay! thanks for the update!

@rohit357
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rohit357 commented Feb 3, 2025

Screenshot_20250203-081801.jpg

👍👍

@chadify
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chadify commented Feb 3, 2025

Still the same issue

1 similar comment
@OsClean54
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Still the same issue

@OsClean54
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Screenshot_20250203-081801.jpg

👍👍

Where did you find this Deepseek R1 group on Tik Tok?

@Topiii471
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it's still not working

Image

Image

@kushvcodes
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kushvcodes commented Feb 3, 2025

The screenshot, that the other guy posted has a reply from a fake account of deepseek, as far as I know, their true account on X is deepseek_ai, and it is the only true account maybe? the one posted in image has all bitcoin posts.

@oussamakhelaifia
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Same for me

@kushvcodes
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Same for me

It is annoying for me now haha, like I know it is free to use, but this makes the tool more unreliable than others; before this web search was broken, and it is still not fixed, I think it has been 4 days already with that, and now file upload, and it is also going to 2nd day. They should atleast keep the community updated.

@DaniSn4tch
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This issue is really annoying tbh. There are so many people out there who really need this to be fixed (like me). But ig it aleady is to good to be true, to have unlimited file uploads, so im not that mad about it.

@dinithaw
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dinithaw commented Feb 3, 2025

Yeah same. Deepseek servers can't handle the demand it seems! @openai & sam altman also giving DDoS attacks 😞

@kushvcodes
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By the way, I found a official update log by deepseek, apparently they have implemented a solution, which they are monitoring currently, so I do not know, but maybe we can see it up and running by tomorrow?

Here is the link for anyone who is interested:https://status.deepseek.com/

@AxionExile
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Same here, waiting for news....

@mirageshaz
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Screenshot_20250203-081801.jpg

👍👍

That is a fake account. Its not their official account

@Topiii471
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deepseek ain't coming back, it's over

@jcesguerram
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deepseek ain't coming back, it's over

why do you say that?

@Zebbsalt
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Zebbsalt commented Feb 3, 2025

Swear down... If they simply kept their community updated it would be so much better. Deep seek is so much smarter, If they gave you the chance to pay some bucks for unlimited file attachments I'd inmediatily unsub from Gpt plus. No wonder it's giving the engineers at meta cardiac issues 🤣.

@josepACTG
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Same happen to me right now...

@bharadfi
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bharadfi commented Feb 3, 2025

Even ChatGPT is unable to read pdf files today. This confirms, OpenAI and DeepSeek are using the same source.

@rohit357
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rohit357 commented Feb 4, 2025

Any suggestions what to do with this ,
As many people said that the account which replied on my post was fake , even I believe it is
Then what should we do now?

@kushvcodes
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No Idea man, they have no further updates

@kushvcodes
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Even ChatGPT is unable to read pdf files today. This confirms, OpenAI and DeepSeek are using the same source.

Deepseek isnt working since days tho.

@InvictusNavarchus
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https://x.com/DeepSeekR1/status/1886239538948829383?t=AiTf8yAhajg3G1ssJ8xlMg&s=19

https://x.com/Rohit_stark357/status/1886228967012901293?t=4Wc2PuVTKI8hhgFY-zECDw&s=19

No worries guys check out my post on X , Deepseek R1 official account replied over the issue, they said : they are updating the **systems, ** they will be back online soon

In that case, the file upload feature should've been intentionally disabled with clear announcement, rather than letting it open but returns an error. Not a good UX in my opinion.

@kushvcodes
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https://x.com/DeepSeekR1/status/1886239538948829383?t=AiTf8yAhajg3G1ssJ8xlMg&s=19
https://x.com/Rohit_stark357/status/1886228967012901293?t=4Wc2PuVTKI8hhgFY-zECDw&s=19
No worries guys check out my post on X , Deepseek R1 official account replied over the issue, they said : they are updating the **systems, ** they will be back online soon

In that case, the file upload feature should've been intentionally disabled with clear announcement, rather than letting it open but returns an error. Not a good UX in my opinion.

the whole situation is weird tbh, no announcements, no updates, nothing. weird.

@Chrisjan-png
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Even ChatGPT is unable to read pdf files today. This confirms, OpenAI and DeepSeek are using the same source.

Deepseek isnt working since days tho.

Or-- or maybe, just maybe that little yellow textbox yeah, when you would login stating that

"Due to large-scale malicious attacks on DeepSeek's services, registration may be busy. Please wait and try again. Registered users can log in normally. Thank you for your understanding and support."

Maybe whoever is on the otherside of the malicious attacks coughOpenAIcough, found a network vulnerability and figured out how to deny any 3rd-party user uploads, just saying;

Since I'm not the one bleeding 600 BILLION dollars, equivalent of every company from Mexico dissolving in a day, or McDonald’s, Disney, Uber and Target all going to 0 at the same time combined. And a dead whistleblower on my belt, just saying.

@GEOpython-suvro
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Deepseek cleverly phased out attachments without a formal announcement. It appears they secured investment for their API and subsequently altered their user experience without transparency. A clearer announcement would have been appreciated. As for me, I've stopped using Deepseek due to its slow performance and attachment restrictions.

@kushvcodes
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Deepseek cleverly phased out attachments without a formal announcement. It appears they secured investment for their API and subsequently altered their user experience without transparency. A clearer announcement would have been appreciated. As for me, I've stopped using Deepseek due to its slow performance and attachment restrictions.

No one knows. As of now, no one can say a thing certainly. It can very well be malicious attacks for file upload issues. do you have any sources?

@kushvcodes
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Deepseek cleverly phased out attachments without a formal announcement. It appears they secured investment for their API and subsequently altered their user experience without transparency. A clearer announcement would have been appreciated. As for me, I've stopped using Deepseek due to its slow performance and attachment restrictions.

just checked, it is not phased out yet(maybe in future, but not yet). Only plausible explanation I am left with is malcious attacks on them.

@vinzflores1001
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Image

NOT ABLE TO UPLOAD FILES

**Whenever I upload a file it fails to upload ** **please fix this issue **

Does Deepseek continue to malfunction? Any news on the problem? Will it be resolved tomorrow?

@kushvcodes
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Image

NOT ABLE TO UPLOAD FILES

**Whenever I upload a file it fails to upload ** **please fix this issue **

Does Deepseek continue to malfunction? Any news on the problem? Will it be resolved tomorrow?

I have found a solution, but I am not sure, if it would work for everyone.

@vinzflores1001
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Image

NOT ABLE TO UPLOAD FILES

**Whenever I upload a file it fails to upload ** **please fix this issue **

Does Deepseek continue to malfunction? Any news on the problem? Will it be resolved tomorrow?

I have found a solution, but I am not sure, if it would work for everyone.

what did you do ?

@rohit357
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rohit357 commented Feb 4, 2025

Deepseek's servers are facing DDOS attacks , even login page isn't working properly

@ZetaSpark
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Deepseek really lagging in communication part, can't upload files. can't use reasoning more than once consecutively.

@GBITA-AE
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GBITA-AE commented Feb 4, 2025

I hope they fix this very soon. They must realize this is not a good look for them. And I was praising the app too as being capable.

@abidullahk
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I am facing the same issue. Support unresponsive even after 24 hours.

@Ethan-ZYF
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Me too. Neither the image nor the PDF can be uploaded.

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