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@@ -194,25 +194,26 @@ public function createCategory()
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### Ticket API Methods
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The `ticket` model came with handy methods to use, to make your building process easy and fast, and here is the list of the available __API__:
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| Method | Arguments | Description | Example | Chainable |
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|---|---|---|---|---|
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| `archive` |`void` | archive the ticket | `$ticket->archive()` | ✓
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| `close` |`void` | close the ticket | `$ticket->close()` | ✓
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| `reopen` |`void` | reopen a closed ticket | `$ticket->reopen()` | ✓
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| `markAsResolved` |`void` | mark the ticket as resolved | `$ticket->markAsResolved()` | ✓
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| `markAsLocked` |`void` | mark the ticket as locked | `$ticket->markAsLocked()` | ✓
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| `markAsUnlocked` |`void` | mark the ticket as unlocked | `$ticket->markAsUnlocked()` | ✓
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| `markAsArchived` |`void` | mark the ticket as archived | `$ticket->markAsArchived()` | ✓
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| `closeAsResolved` |`void` | close the ticket and marked it as resolved | `$ticket->closeAsResolved()` | ✓
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| `closeAsUnresolved` |`void` | close the ticket and marked it as unresolved | `$ticket->closeAsUnresolved()` | ✓
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| `reopenAsUnresolved` |`void` | reopen the ticket and marked it as unresolved | `$ticket->reopenAsUnresolved()` | ✓
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| `isArchived` |`void` | check if the ticket archived | `$ticket->isArchived()` | ✗
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| `isOpen` |`void` | check if the ticket open | `$ticket->isOpen()` | ✗
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| `isClosed` |`void` | check if the ticket closed | `$ticket->isClosed()` | ✗
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| `isResolved` |`void` | check if the ticket has a resolved status | `$ticket->isResolved()` | ✗
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| `isUnresolved` |`void` | check if the ticket has an unresolved status | `$ticket->isUnresolved()` | ✗
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| `isLocked` |`void` | check if the ticket is locked | `$ticket->isLocked()` | ✗
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| `isUnlocked` |`void` | check if the ticket is unlocked | `$ticket->isUnlocked()` | ✗
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| Method | Arguments | Description | Example | Chainable |
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|----------------------|---|-----------------------------------------------|-----------------------------------------------------|---|
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| `archive` |`void` | archive the ticket | `$ticket->archive()` | ✓
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| `close` |`void` | close the ticket | `$ticket->close()` | ✓
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| `reopen` |`void` | reopen a closed ticket | `$ticket->reopen()` | ✓
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| `markAsResolved` |`void` | mark the ticket as resolved | `$ticket->markAsResolved()` | ✓
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| `markAsLocked` |`void` | mark the ticket as locked | `$ticket->markAsLocked()` | ✓
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| `markAsUnlocked` |`void` | mark the ticket as unlocked | `$ticket->markAsUnlocked()` | ✓
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| `markAsArchived` |`void` | mark the ticket as archived | `$ticket->markAsArchived()` | ✓
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| `closeAsResolved` |`void` | close the ticket and marked it as resolved | `$ticket->closeAsResolved()` | ✓
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| `closeAsUnresolved` |`void` | close the ticket and marked it as unresolved | `$ticket->closeAsUnresolved()` | ✓
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| `reopenAsUnresolved` |`void` | reopen the ticket and marked it as unresolved | `$ticket->reopenAsUnresolved()` | ✓
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| `isArchived` |`void` | check if the ticket archived | `$ticket->isArchived()` | ✗
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| `isOpen` |`void` | check if the ticket open | `$ticket->isOpen()` | ✗
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| `isClosed` |`void` | check if the ticket closed | `$ticket->isClosed()` | ✗
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| `isResolved` |`void` | check if the ticket has a resolved status | `$ticket->isResolved()` | ✗
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| `isUnresolved` |`void` | check if the ticket has an unresolved status | `$ticket->isUnresolved()` | ✗
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| `isLocked` |`void` | check if the ticket is locked | `$ticket->isLocked()` | ✗
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| `isUnlocked` |`void` | check if the ticket is unlocked | `$ticket->isUnlocked()` | ✗
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| `assignTo` |`void` | assign ticket to a user | `$ticket->assignTo($user)` or `$ticket->assignTo(2)` | ✓
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The __Chainable__ column, is showing the state for the method, that if it can be chained or not, something like
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```php

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