diff --git a/config/config-sample.yaml b/config/config-sample.yaml
index bec92e0..aff8efc 100644
--- a/config/config-sample.yaml
+++ b/config/config-sample.yaml
@@ -14,6 +14,7 @@ anonymous_tickets: true # Include userid in tickets or not
 anonymous_replies: true # Include staff member name in response
 show_auto_replied: false # Send auto replied msgs to staff chat
 show_user_ticket: false # Show ticket id to user
+autoreply_confirmation: true # Reply with language.confirmationMessage on each incoming message
 
 signal_enabled: false # Enable/disable signal
 signal_number: '+12345689' # Your signal number / account
@@ -37,7 +38,7 @@ language:
     /clear - *Staff* Closes all tickets 
     /ban - *Staff* Ban a user from the chat 
     /unban - *Staff* Unban a user"
-  contactMessage: "Thank you for contacting us. We will answer as soon as possible. "
+  confirmationMessage: "Thank you for contacting us. We will answer as soon as possible. "
   blockedSpam: 'You sent quite a number of questions in the last while. Please calm down and wait until staff reviews them.'
   ticket: 'Ticket'
   closed: 'closed'
diff --git a/src/files.ts b/src/files.ts
index 81452da..f411f0b 100644
--- a/src/files.ts
+++ b/src/files.ts
@@ -217,7 +217,7 @@ function fileHandler(type: string, bot: TelegramAddon, ctx: Context) {
           }
           // Confirmation message
           let message =
-          cache.config.language.contactMessage +
+          cache.config.language.confirmationMessage +
           (cache.config.show_user_ticket ?
             cache.config.language.yourTicketId +
             ' #T' +
diff --git a/src/index.ts b/src/index.ts
index d1a07d6..a73f423 100644
--- a/src/index.ts
+++ b/src/index.ts
@@ -33,6 +33,8 @@ function createBot() {
     }
     defaultBot = new TelegramAddon(cache.config.bot_token);
   }
+  cache.config.autoreply_confirmation = cache.config.autoreply_confirmation === undefined ? true : cache.config.autoreply_confirmation
+  cache.config.language.confirmationMessage = cache.config.language.confirmationMessage || cache.config.language.contactMessage // left for backward compatibility
 
   return defaultBot;
 }
diff --git a/src/interfaces.ts b/src/interfaces.ts
index 3c7bdc6..4f5d922 100644
--- a/src/interfaces.ts
+++ b/src/interfaces.ts
@@ -26,7 +26,8 @@ interface Language {
   startCommandText: string;
   faqCommandText: string;
   helpCommandText: string;
-  contactMessage: string;
+  confirmationMessage: string;
+  contactMessage: string; // left for backward compatibility
   blockedSpam: string;
   ticket: string;
   closed: string;
@@ -100,6 +101,7 @@ interface Config {
   dev_mode: boolean;
   show_user_ticket: boolean;
   language: Language;
+  autoreply_confirmation: boolean;
   autoreply: Autoreply[];
   categories: Category[];
 }
diff --git a/src/users.ts b/src/users.ts
index 82d4008..57eb29c 100644
--- a/src/users.ts
+++ b/src/users.ts
@@ -91,10 +91,10 @@ function chat(ctx: Context, chat: { id: string }) {
         chat.id,
         ctx.session.groupCategory,
         function(ticket: { id: string }) {
-          if (!isAutoReply) {
+          if (!isAutoReply && cache.config.autoreply_confirmation) {
             middleware.msg(
                 chat.id,
-                cache.config.language.contactMessage + '\n' +
+                cache.config.language.confirmationMessage + '\n' +
               (cache.config.show_user_ticket ?
                 cache.config.language.ticket +
                   ' #T' +
diff --git a/test/test.ts b/test/test.ts
index b1bf036..4593bfb 100644
--- a/test/test.ts
+++ b/test/test.ts
@@ -21,7 +21,7 @@ describe('Messages', function() {
       botAssert.assertMsgWildcard(
           'Hello, this is some test!',
           expected,
-          lang.contactMessage,
+          lang.confirmationMessage,
       );
     });
   });