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know-your-user.md

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Know your user

  • Who is your user?
  • What problem are you helping them with?
  • Why is this a problem for them?
  • What do they use to solve that problem right now?
  • No, what do they really use to solve that problem right now?
  • What do they like about this solution?
  • What do they not like about this solution?
  • What do they wish that solution could do for them?
  • How is your solution better?
  • How much better is your solution?
  • Why would they switch to your solution?
  • What do you know about these users that no one else knows?
  • How many of these users are there?
  • How many do you have now?
  • How did you get them?
  • How will you get more?
  • How many more will you have in 3 months?
  • What do these users currently pay to have this problem solved?
  • Would they be willing to pay more for something better?
  • Why are these users good users to try to solve problems for?
  • What other kinds of users could you go after once you get all these users using your software?