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@Lauta11 what is the value set for config 'kvm.incremental.snapshot'? and what is the underlying storage used for the volumes? |
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Hello, @Lauta11 When the |
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Hi @sureshanaparti , thanks for you response. The kvm.incremental.snapshot option isn't enabled or listed. We're not using incremental snapshots anyway.
Hi @erikbocks , thanks for you response. |
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Hi @Lauta11 sorry, 'kvm.incremental.snapshot' config was introduced in 4.21. For your case, I think, you can configure timeout in the global setting 'commands.timeout' (for 3 hrs timeout, set to CreateObjectCommand=10800). |
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@erikbocks I think, no changes required if the granular commands timeout setting (#9659) addresses the timeout update for the CreateObjectCommand. |
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Hello @sureshanaparti a thousand apologies, I have cloudstack version 4.19.2, I thought I had updated, in this version the global configuration 'commands.timeout' does not appear, is this from 4.20 onwards? |
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@Lauta11 the config 'commands.timeout' was introduced in 4.20.1. |
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problem
When creating snapshots of large volumes (approximately larger than 200 GB), the task fails to complete successfully. The snapshot command reaches a timeout of 3600 seconds, which is not enough time to copy the entire disk.
We attempted to modify various timeout-related parameters in CloudStack (including those for snapshot and asynchronous tasks), but none of them appear to extend or affect this timeout limit.
It is unclear whether this is a bug or a missing feature that should allow increasing the timeout duration for snapshot operations.
The corresponding logs are attached for further analysis.
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