1.If the encrypted file still exists, you can go to the application's "settings > Retrieve Lost Files" to retrieve.
2.The storage path for the encrypted file is located in the .privacy_safe folder of your device's root directory (The folder is a hidden folder, you need to open the show hidden file switch to view).
3.Copy all the encrypted files to the LostFile folder located in the root directory of the device.
4.Click the OK button.
5.When it's finished, please go to the PrivacySafe/LostFileRestore folder in the root directory of the device.
※IMPORTANT: Since the app cannot know the extension before the file is encrypted, so please modify the file extension yourself. For example, change the image extension to a format such as .png, and change the video extension to a format such as .mp4.