Using IA Azures tools
The Azure Artificial Intelligence tool, Language Studio, provides excellent features capable of generating insights that assist any manager in decision-making. Mastering and thoroughly understanding this service makes a professional skilled and desirable for any organization.
Below are some screenshots of a sentiment and opinion analysis service created with Language Studio regarding a fictional opinion about hotel services.
As shown in the screenshots, the intelligence service of Language Studio detected some words that reflect a negative customer opinion about the hotel service being evaluated. Based on these words, there is a calculated percentage of the customer's satisfaction level, which can be extremely useful for the hotel manager's decision-making process.