troubleshooting.md

Troubleshooting

Outline

• Pulling Files and Database from Pantheon Test Environment
• Cache Must Be Present and Writeable

Pulling Files and Database from Pantheon Test Environment

Running this command:

lando pull --database=test --files=test --code=none

causes this error:

Notice: Undefined index: X-Pantheon-Styx-Hostname in /var/www/html/vendor/pantheon-systems/terminus/src/Models/Environment.php on line 851
 [error]  Pantheon headers missing, which is not quite right.

The test enviroment has not been created. Dev needs promoted first before the files or database can be pulled from it.

Cache Must Be Present and Writeable

Warning: mkdir): No such file or directory in /code/vendor/illuminate/filesystem/Filesystem.php on line 636 Fatal error: Uncaught Exception: The /code/web/wp-content/cache/acorn/framework/cache directory must be present and writable. in

Pantheon security update requires deleting a file from the server. Step to complete include

1. Place environment in to SFTP mode.
2. Connect to the server using FTP client or via SSH
3. Delete the following file /code/vendor/monolog/monolog/src/Monolog/Handler/TelegramBotHandler.php
4. Restore site to git mode.