Merge pull request #1386 from Paulsylo25/Clientscripts_NewBR

Author: Paulsylo25

GlideAggregate/Incident Analysis and Resolution Calculation using Glideaggregate/Incident_analysis_Resolution_Calculation_GlideAggregate.js

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+var ga = new GlideAggregate('incident');
+ga.addQuery('state', '!=', 'Closed'); // Filter for open incidents only
+ga.groupBy('assigned_to');
+ga.addAggregate('COUNT', 'number');
+ga.addAggregate('AVG', 'time_to_close');
+ga.query();
+while (ga.next()) {
+  var assigned_to = ga.get('assigned_to');
+  var count = ga.get('result');
+  var avgTimeToClose = ga.get('result.avg_time_to_close');
+  gs.info('Assigned to: ' + assigned_to + ', Incident Count: ' + count + ', Average Time to Close: ' + avgTimeToClose);
+}

GlideAggregate/Incident Analysis and Resolution Calculation using Glideaggregate/Readme.MD

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+These scripts explain the usage of Glideaggregate. This script helps to group the incidents by their assigned user, counts the number of incidents assigned to each user, and calculates the average time it takes to close these incidents.