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‎ATF Steps/Count table records/readme.md

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Use Case: Find the Total Number of Records in a Table Using the ATF Step "Run Server Side Script"
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Using existing ATF steps (without scripting), it is very difficult to find the record count of a table.
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By using the ATF test step "Run Server Side Script" with a simple script, we can count the records and also log/pass the count to the next ATF step if required.
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Steps:
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Navigate to Automated Test Framework >> Tests >> Click on New Test.
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Give a name to the test and provide a description.
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Go to the Test Steps related list and click Add Test Step.
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Navigate to Server and choose Run Server Side Script.
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Add the script (the script is in the script.js file).
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Save the test and run it to see the results.

‎ATF Steps/Count table records/script.js

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(function(outputs, steps, params, stepResult, assertEqual) {
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// add test script here
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var gr = new GlideAggregate('incident');
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gr.addAggregate('COUNT');
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gr._query();
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if (gr.next()) {
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return gr.getAggregate('COUNT'); // pass the step
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stepResult.setOutputMessage("Successfully Calculated the Count");
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} else {
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stepResult.setOutputMessage("Failed to Count");
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return false; // fail the step
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}
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})(outputs, steps, params, stepResult, assertEqual);

‎Agile Development/Burndown Chart/README.md

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## Description
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The planned lines of the ServiceNow burndown chart do not take holidays into account.
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By using this Python snippet, you can create a burndown chart with planned lines that take holidays into account.
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The generated burndown chart can also be automatically deployed as an image to Slack and other tools.
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## Requirements
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OS: Windows/MacOS/Unix
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Python: Python3.x
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ServiceNow: More than Vancouver
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Plugins: Agile Development 2.0 (com.snc.sdlc.agile.2.0) is installed
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## Installation
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Clone the repository and place the "Burndown Chart" directory in any location.
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Execute the following command to create a virtual environment.
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<code>python3 -m venv .venv
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macOS/Unix: source .venv/bin/activate
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Windows: .venv\Scripts\activate
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pip install -r requirements.txt
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</code>
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## Usage
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1. Go to the Burndown Chart directory.
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2. Prepare the following values ​​according to your environment:
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- InstanceName: Your instance name (e.g. dev000000 for PDI)
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- Credentials: Instance login information in Base64 (Read permission to the rm_sprint table is required.)
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- Sprint Name: Target sprint name from the Sprint[rm_sprint] table
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3. Run the command to install the required modules.
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<code>pip install -r equirements.txt</code>
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5. Run sprint_burndown_chart.py.
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<code>python3 sprint_burndown_chart.py INSTANCE_NAME BASE64_ENCODED_STRING(USERID:PASSWORD) SPRINT_NAME</code>
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example:
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<code>python3 sprint_burndown_chart.py dev209156 YXBpOmpkc0RhajNAZDdKXnNmYQ== Sprint1</code>
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When you run it, a burndown chart image like the one shown will be created.
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![figure](https://github.com/user-attachments/assets/50d3ffc2-4c66-4f4d-bb69-c2b98763621d)

‎Agile Development/Burndown Chart/requirements.txt

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jpholiday==0.1.10
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matplotlib==3.9.2
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numpy==2.0.2
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pandas==2.2.3
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pytz==2024.2
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requests==2.32.3
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urllib3==1.26.13

‎Agile Development/Burndown Chart/sprint_burndown_chart.py

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import argparse
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import pprint
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import requests
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import datetime
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import matplotlib.dates as mdates
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import pandas as pd
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import matplotlib.pyplot as plt
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import urllib.request
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import urllib.parse
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import json
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import datetime
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from pytz import timezone
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# ---- #
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# init #
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# ---- #
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point_dict = {}
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total_points = 0
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done = 0
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undone = 0
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parser = argparse.ArgumentParser()
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parser.add_argument('instancename')
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parser.add_argument('authstring')
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parser.add_argument('sprintname')
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args = parser.parse_args()
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BASIC = 'Basic ' + args.authstring
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# ---------- #
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# Get Sprint #
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# ---------- #
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params = {
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'sysparm_query': 'short_description=' + args.sprintname
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}
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param = urllib.parse.urlencode(params)
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url = "https://" + args.instancename + ".service-now.com/api/now/table/rm_sprint?" + param
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req = urllib.request.Request(url)
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req.add_header("authorization", BASIC)
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with urllib.request.urlopen(req) as res:
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r = res.read().decode("utf-8")
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obj = json.loads(r)
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# Get the start and end dates of a Sprint
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start_date = obj['result'][0]['start_date']
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start_date = (datetime.datetime.strptime(start_date, '%Y-%m-%d %H:%M:%S') + datetime.timedelta(hours=9)).date()
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print(start_date)
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end_date = obj['result'][0]['end_date']
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end_date = (datetime.datetime.strptime(end_date, '%Y-%m-%d %H:%M:%S') + datetime.timedelta(hours=9)).date()
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# Initializing the points array
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while start_date <= end_date:
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point_dict[str(start_date)] = 0
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start_date = start_date + datetime.timedelta(days=1)
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# --------- #
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# Get Story #
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# --------- #
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params = {
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'sysparm_query': 'sprint.short_descriptionLIKE' + args.sprintname
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}
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param = urllib.parse.urlencode(params)
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url = "https://" + args.instancename + ".service-now.com/api/now/table/rm_story?" + param
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req = urllib.request.Request(url)
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req.add_header("authorization", BASIC)
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with urllib.request.urlopen(req) as res:
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r = res.read().decode("utf-8")
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obj = json.loads(r)
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# Story Loop
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for name in obj['result']:
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if len(name['story_points']) > 0:
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total_points += int(name['story_points'])
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if name['closed_at'] != '':
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close_date = datetime.datetime.strptime(
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name['closed_at'], '%Y-%m-%d %H:%M:%S')
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close_date = close_date.date()
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if name['state'] == '3':
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if str(close_date) in point_dict:
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point_dict[str(close_date)] += int(name['story_points'])
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else:
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point_dict[str(close_date)] = int(name['story_points'])
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if name['state'] == '3':
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done += int(name['story_points'])
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else:
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undone += int(name['story_points'])
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counta = 0
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for i in point_dict.items():
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counta += int(i[1])
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point_dict[i[0]] = total_points - counta
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plt.xkcd()
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fig, ax = plt.subplots()
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# Creating a performance line
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x = []
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y = []
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plt.ylim(0, total_points + 5)
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counta = 0
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for key in point_dict.keys():
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if datetime.datetime.today() >= datetime.datetime.strptime(key, '%Y-%m-%d'):
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x.append(datetime.datetime.strptime(key, '%Y-%m-%d'))
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y.append(point_dict[key])
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# Holiday determination
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DATE = "yyyymmdd"
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def isBizDay(DATE):
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Date = datetime.date(int(DATE[0:4]), int(DATE[4:6]), int(DATE[6:8]))
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if Date.weekday() >= 5:
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return 0
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else:
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return 1
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# Get the number of weekdays
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total_BizDay = 0
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for key in point_dict.keys():
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if isBizDay(key.replace('-', '')) == 1:
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total_BizDay += 1
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# Creating an ideal line
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x2 = []
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y2 = []
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point_dict_len = len(point_dict)
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average = total_points / (total_BizDay - 1)
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for key in point_dict.keys():
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dtm = datetime.datetime.strptime(key, '%Y-%m-%d')
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x2.append(dtm)
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y2.append(total_points)
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# If the next day is a weekday, consume the ideal line.
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if isBizDay((dtm + datetime.timedelta(days=1)).strftime("%Y%m%d")) == 1:
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total_points -= average
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days = mdates.DayLocator()
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daysFmt = mdates.DateFormatter('%m/%d')
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ax.xaxis.set_major_locator(days)
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ax.xaxis.set_major_formatter(daysFmt)
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plt.title("" + args.sprintname + " Burndown")
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plt.plot(x2, y2, label="Ideal", color='green')
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plt.plot(x2, y2, marker='.', markersize=20, color='green')
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plt.plot(x, y, label="Actual", color='red')
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plt.plot(x, y, marker='.', markersize=20, color='red')
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plt.grid()
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plt.xlabel("Days")
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plt.ylabel("Remaining Effort(pts)")
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plt.subplots_adjust(bottom=0.2)
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plt.legend()
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# Viewing the graph
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# plt.show()
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# Saving a graph
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plt.savefig('figure.png')

‎Background Scripts/Add Bookmarks - ITIL Users/readme.md

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Script to be used to add bookmark for ITIL users. This will help add favorites for SLAs for
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- My Group Tasks
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- SLAs for My Tasks
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- Tasks Assigned to Me
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- My approvals
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to all ITIL users.
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Replace the addQuery value to get the favorites applied from the backend to required audience

‎Background Scripts/Add Bookmarks - ITIL Users/script.js

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var jsonFavList = {
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"SLA for My Group Tasks": "task_list.do?sysparm_query=assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744&sysparm_first_row=1&sysparm_view=",
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"SLA for My Tasks": "task_list.do?sysparm_query=assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe&sysparm_first_row=1&sysparm_view=",
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"Tasks Assigned to Me": "task_list.do?sysparm_query=stateNOT INclosed_complete,closed_abandoned^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
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"My approvals": "sysapproval_approver_list.do?sysparm_query=approverDYNAMIC90d1921e5f510100a9ad2572f2b477fe&sysparm_first_row=1&sysparm_view="
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};
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var g = new GlideRecord("sys_user_has_role");
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g.addEncodedQuery("role=282bf1fac6112285017366cb5f867469");//considering sys_id for ITIL role is 282bf1fac6112285017366cb5f867469
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g.query();
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while (g.next()) {
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for (var fav in jsonFavList) {
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var grBookMark = new GlideRecord("sys_ui_bookmark");
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grBookMark.addEncodedQuery("user=" + g.user + "^title=" + fav + "^url=" + jsonFavList[fav]);
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grBookMark.query();
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if (!grBookMark.next()) {
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grBookMark.initialize();
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grBookMark.pinned = true;
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grBookMark.title = fav;
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grBookMark.url = jsonFavList[fav];
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grBookMark.user = g.user;
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grBookMark.insert();
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}
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}
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}

‎Background Scripts/Get Duplicate/readme.md

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Using GlideAggregate function to find out tickets (tasks) with same number. OOB there happens to be a Unique checkbox at dictionary level
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and if in case not set to True it might create duplicate numbered tickets.
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Script will help find, ticekts if any.

‎Background Scripts/Get Duplicate/script.js

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var dpchk = new GlideAggregate('task');
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dpchk.groupBy('number');
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dpchk.addHaving('COUNT', '>', 1);
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dpchk.query();
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while(dpchk.next())
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{
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gs.print(dpchk.number);
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}

‎Background Scripts/Get Installed Plugins details/ReadMe.md

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Background Script provides the list of installed plugins, version installed and version available for the upgrade in the instance
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Note: We need to set the basic auth credential in order for the script to work on the instance where we are running it.

‎Background Scripts/Get Installed Plugins details/getInstalledPluginInfo.js

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//Get the instance
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var instance_name = gs.getProperty("instance_name");
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//build the endpoint
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var endPoint = 'https://'+instance_name+'.service-now.com/api/sn_appclient/appmanager/apps?tab_context=installed';
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//initialize the RestMessageV2 API.
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var request = new sn_ws.RESTMessageV2();
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request.setEndpoint(endPoint);
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request.setHttpMethod('POST');
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//Eg. UserName="admin", Password="admin" for this code sample.
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var user = 'admin';
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var password = '****';
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//set the authentication
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request.setBasicAuth(user,password);
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//set the request header
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request.setRequestHeader("Accept","application/json");
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//invoke the API
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var response = request.execute();
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//Parse the response
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var jsonResponse = JSON.parse(response.getBody());
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var appsList = jsonResponse.result.apps;
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//Print the Header for the response
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gs.info("Application name"+" | "+ "Assigned version"+" | " + "Latest version | " + "Hasupdate");
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appsList.forEach(function(app){
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//Print the plugin details
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var hasUpdate = app.update_available == 1 ? "true" : "false";
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gs.info(app.name+" | "+ app.assigned_version+" | " + app.latest_version+" | " + hasUpdate);
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});

‎Background Scripts/Get list of Update Set types/README.md

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This snippet outputs a list of module types included in an update set.
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By checking the included module types before committing an update set, you can be sure you aren't including any unintended updates.

‎Background Scripts/Get list of Update Set types/script.js

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function getListOfUpdateSetTypes(update_set){
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var result = []
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var gr = new GlideAggregate('sys_update_xml');
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gr.addQuery('update_set', update_set);
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gr.groupBy('type');
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gr.query();
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while(gr.next()){
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result.push(gr.type.getDisplayValue())
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}
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return result;
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}
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getListOfUpdateSetTypes('update_set_sys_id');

‎Background Scripts/Get the current version of an application/currentversionscript.js

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// Replace 'Project Workspace' with the name of the application you want to check
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var appName = 'Project Workspace';
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var appRecord = new GlideRecord('sys_app');
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appRecord.addQuery('name', appName);
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appRecord.query();
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if (appRecord.next()) {
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gs.print("Application Name: " + appName);
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gs.print("Current Version: " + appRecord.getValue('version'));
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} else {
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gs.print("The Application '" + appName + "' is not found.");
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}

‎Background Scripts/Get the current version of an application/readme.md

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- Set the appName variable to the exact name of the application you’re checking (in this case as an example, Project Workspace).
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- This script queries the Application [sys_app] table for a record with the specified name.
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- If the application is found, it retrieves and prints the version. If not, it prints a message stating the application wasn’t found.
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- This script will find the version of a specific application and output the version in the Scripts - Background logs.
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‎Background Scripts/GetRecordsFromMultipleTables/readme.md

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Creating a background script to print the total count of all tables with a specific filter condition

‎Background Scripts/GetRecordsFromMultipleTables/script.js

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‎Background Scripts/Reference field value update from CI relationship connection.js

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var updatedSysIds = [];
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var notUpdatedSysIds = [];
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var gr = new GlideRecord('< table_name >');
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gr.addQuery('< query condition >');
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gr.query();
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while (gr.next()) {
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var relCi = new GlideRecord('cmdb_rel_ci');
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relCi.addQuery('child', gr.sys_id);
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relCi.addQuery('parent.sys_class_name', '< backend name of the table to which the reference field is referred to >');
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relCi.query();
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if (relCi.next()) {
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// Update the reference field with the referenced table's sys_id
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gr.< reference field backend name > = relCi.parent.sys_id;
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gr.setWorkflow(false);
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gr.update();
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updatedSysIds.push(gr.sys_id.toString()); // Add to updated list
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}
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else {
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notUpdatedSysIds.push(gr.sys_id.toString()); // Add to not updated list
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}
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}
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// Print the sys_ids of the records updated and not updated
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gs.print("Updated records sys_ids: " + updatedSysIds.join(', '));
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gs.print("Not updated records sys_ids: " + notUpdatedSysIds.join(', '));

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