Prevent unnecessary notifications from being sent out (#1516)

Author: koratalas

Background Scripts/Prevent unnecessary notifications from being sent out/Prevent_unnecessary_notifications_from_being_sent_out.js

@@ -0,0 +1,12 @@
+var emailGR = new GlideRecord('sys_email');
+
+// Query for the emails you want to ignore
+emailGR.addQuery('state', 'ready'); // Only emails that are ready to send
+emailGR.addEncodedQuery("sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()"); // Optional timeline filter
+
+// Set the fields to ignore and update all matching records at once
+emailGR.setValue('state', 'ignored'); // Set state to "ignored"
+emailGR.setValue('type', 'send-ignored'); // Set type to 'send-ignored'
+emailGR.updateMultiple(); // Bulk update all matching records
+
+gs.info('All relevant emails have been marked as ignored.');

Background Scripts/Prevent unnecessary notifications from being sent out/readme.md

@@ -0,0 +1,15 @@
+Created a background script to prevent unnecessary notifications from being sent out. 
+It helps in managing the volume of emails being sent so that we do not send the notifications even by mistake. 
+This script is mostly used in dev or uat to avoid any notifications being sent from lower instances.
+
+We are querying the sys_email table to find all the emails with below queries:
+--> emails with state as "ready"
+--> emails that were created on today (optional query, if not added all the mails with state as "ready" will be considered for getting ignored.) 
+
+Post query we are setting as below:
+--> state of the email to "ignored"
+--> type of the email to "send-ignored"
+
+After setting the fields we are updating the records.
+
+Please be cautious while using the script in Production environment.