Creating Service Catalog through template

[shaumik100x]

Currently we are building Service Catalog using Record API. We are manually querying sc_template and sc_template_detail to figure out which fields to include when building the Service Catalog using the Record API. It's a lot of work figuring all these out.
I was trying to do something like this

import { Record } from '@servicenow/sdk/core';

// You must know the sys_id of the template you want to apply.
const standardItemsInServiceCatalog = 'dab9529cbd002010f8775d9559d0dab6';

new Record({
    $id: 'new-developer-laptop-item',
    table: 'sc_cat_item',
    data: {
        // 1. Set the template field.
        template: standardItemsInServiceCatalog,

        // 2. Override fields
        name: 'New Developer Laptop (MacBook Pro M4)',
        
        // The business rule will copy price, category, description, etc.
        // from the template when this record is created.
    }
});

However, this doesn't work since for sc_cat_item, the template column is sys_template which doesn't seem to have the values of sc_template. Moreover, I don't see any business rules where setting template brings in the configurations from the template that i can override.

For v4 if there's a plan for template in Catalog API that would be great. For now, is there a way to use template creating Catalog Item using Record API?

[venkat-kaluva]

Hi @shaumik100x, building a Catalog Item using a template is a feature of Catalog Builder (guided Experience) on the ServiceNow Platform.

The Record API is meant to create a raw XML from the data provided similar to how you would create a sc_cat_item record without using Catalog builder.

We have Catalog API in our roadmap and I have added a not to that to include features from Catalog Builder into that. I cannot comment yet on the timeline for the API