LG C4 not going into standby when PC HDMI 1 is shut down #269
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Hi @RonnyRogerAlpha the most common source of failures related to shutting down is an erroneous IP-configuration. Can you confirm the IP and MAC address is the same as for the wired or wireless network interface of the TV? If this does not help, please enable "debug level logging" in global options of the app to capture the issue, upload the log to pastebin or similar and add the link here along with the time the issue occured. |
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If you can tell me where to find the companion log I would be more than
happy to send it to you
…On Sun, Feb 9, 2025, 14:55 JPersson77 ***@***.***> wrote:
Hi @RonnyRogerAlpha <https://github.com/RonnyRogerAlpha> the most common
source of failures related to shutting down is an erroneous
IP-configuration.
Can you confirm the IP and MAC address is the same as for the wired or
wireless network interface of the TV?
If this does not help, please enable "debug level logging" in global
options of the app to capture the issue, upload the log to pastebin or
similar and add the link here along with the time the issue occured.
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It is found here: c:/programdata/lgtv companion/log.txt. Thanks |
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I have no such folder.
It was not Installed at download.
…On Sun, Feb 9, 2025, 15:14 JPersson77 ***@***.***> wrote:
It is found here: c:/programdata/lgtv companion/log.txt. Thanks
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I have:
…On Sun, Feb 9, 2025, 15:14 JPersson77 ***@***.***> wrote:
It is found here: c:/programdata/lgtv companion/log.txt. Thanks
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Make sure you have enabled debug level logging. Remeber to click apply on the main UI after changing settins |
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I did select debug but as I've stated before it does not save any changes I
make to the companion and it did not produce any file and any such folder.
I am assuming it should make the file in the folder when debug is selected.
…On Sun, Feb 9, 2025, 15:27 JPersson77 ***@***.***> wrote:
image.png (view on web)
<https://github.com/user-attachments/assets/5ba9ddba-8f1b-4767-af0e-178a166d9fd0>
Make sure you have enabled debug level logging
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Can you confirm that you have pressed "Apply" in the main UI as well? Both the configuration (config.json) and log is saved in the above mentioned folder |
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Yes. I have clicked apply at every attempt.
No text file has ever been found in c:/program files/LGTV Companion.
…On Sun, Feb 9, 2025, 15:36 JPersson77 ***@***.***> wrote:
Can you confirm that you have pressed "Apply" in the main UI as well? Both
the configuration (config.json) and log is saved in the above mentioned
folder
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c:/programdata/lgtv companion/ |
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No folder has been created at c:/
…On Sun, Feb 9, 2025, 15:40 JPersson77 ***@***.***> wrote:
c:/*programdata*/lgtv companion/
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No folder or subsequent subfolder was created at c:/
…On Sun, Feb 9, 2025, 15:40 JPersson77 ***@***.***> wrote:
c:/*programdata*/lgtv companion/
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I'm sorry we need to reconcile your information. You have said that "It was not Installed at download.". Have you used the installer as downloaded from GitHub? To which location have you installed the program? The default is c:/program files/lgtv companion/. When you open task manager do you see the following processes running:
Press WIN+R and type %programdata% in the dialog and press enter. This should take you to c./programdata/ which is a hidden folder |
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Yes I downloaded and used the installed from Github. I ran the installer
it installed a folder and a program know as LGTV at location
C:/program files/LGTV Companion.
No other folders were installed or created.
Inside the LGTV folder is 4 applications and 1 ICO file.
…On Sun, Feb 9, 2025, 15:48 JPersson77 ***@***.***> wrote:
I'm sorry we need to reconcile your information.
You have said that "It was not Installed at download.". Have you used the
installer as downloaded from GitHub? To which location have you installed
the program? The default is c:/program files/lgtv companion/.
When you open task manager do you see the following processes running:
image.png (view on web)
<https://github.com/user-attachments/assets/aa14adb3-b06a-483f-af07-466061b3b542>
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Great, can you also check if the above mentioned processes are running on your system (via task manager) |
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The only thing running in system manager is LGTV Companion desktop user
mode daemon
…On Sun, Feb 9, 2025, 15:56 JPersson77 ***@***.***> wrote:
Great, can you also check if the above mentioned processes are running on
your system (via task manager)
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So the service is not running, which would explain that a log isn't being written. It is also the service that controls power on/off etc of the TV. Now to figure out why the service is not running. Press WIN+R and in the dialog type services.msc, press enter and in the dialog that opens scroll down to "LGTV Companion Service". Does this service exist? Is it set to "automatic", "disabled" or something else? Is it running? (I assume it says it is stopped since you cannot see it in the task manager) |
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Yes it's there and it is listed as automatic.
…On Sun, Feb 9, 2025, 16:19 JPersson77 ***@***.***> wrote:
So the service is not running, which would explain the issue. Now to
figure out why the service is not running.
Press WIN+R and in the dialog type services.msc, press enter and in the
dialog that opens scroll down to "LGTV Companion Service".
Does this service exist? Is it set to "automatic", "disabled" or something
else? Is it running? (I assume it says it is stopped since you cannot see
it in the task manager)
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I was able yo get it to work sometimes. Sometimes it wouldn't work at all.
Sometimes it would turn back on and sometimes it doesn't
…On Sun, Feb 9, 2025, 16:19 JPersson77 ***@***.***> wrote:
So the service is not running, which would explain the issue. Now to
figure out why the service is not running.
Press WIN+R and in the dialog type services.msc, press enter and in the
dialog that opens scroll down to "LGTV Companion Service".
Does this service exist? Is it set to "automatic", "disabled" or something
else? Is it running? (I assume it says it is stopped since you cannot see
it in the task manager)
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Press WIN+R and type %programdata% in the dialog and press enter. This should take you to c./programdata/ which is a hidden folder. In there you should now see the "LGTV Companion" folder which contains the log |
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I was able to get to the folder..however there is just a JSON file named
config.json. no log
…On Tue, Feb 11, 2025, 16:15 JPersson77 ***@***.***> wrote:
Press WIN+R and type %programdata% in the dialog and press enter. This
should take you to c./programdata/ which is a hidden folder. In there you
should now see the "LGTV Companion" folder which contains the log
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[image: JPersson77]*JPersson77* left a comment
(JPersson77/LGTVCompanion#269)
<#269 (comment)>
Press WIN+R and type %programdata% in the dialog and press enter. This
should take you to c./programdata/ which is a hidden folder. In there you
should now see the "LGTV Companion" folder which contains the log
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GOT IT!!
On Sun, Feb 9, 2025 at 1:36 PM JPersson77 ***@***.***> wrote:
Can you confirm that you have pressed "Apply" in the main UI as well? Both
the configuration (config.json) and log is saved in the above mentioned
folder
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[Thu Feb 13 13:43:13][-I--][ System ] --- LGTV Companion Service has started (v 4.3.0) ---------------------------
[ . . ][D---][config.json] {
[ . . ][D---][config.json] "Device1": {
[ . . ][D---][config.json] "CheckHdmiInputWhenPoweringOff": false,
[ . . ][D---][config.json] "Enabled": true,
[ . . ][D---][config.json] "IP": "192.168.0.82",
[ . . ][D---][config.json] "MAC": [
[ . . ][D---][config.json] "D4:8D:26:CD:84:54"
[ . . ][D---][config.json] ],
[ . . ][D---][config.json] "Name": "LG C3 42",
[ . . ][D---][config.json] "NewSockConnect": true,
[ . . ][D---][config.json] "PersistentConnectionLevel": 0,
[ . . ][D---][config.json] "SessionKey": "3931f1c3e0933ee4e11a2696d66d037e",
[ . . ][D---][config.json] "SetHdmiInput": false,
[ . . ][D---][config.json] "SetHdmiInputDelay": 1,
[ . . ][D---][config.json] "SourceHdmiInput": 1,
[ . . ][D---][config.json] "Subnet": "255.255.255.0",
[ . . ][D---][config.json] "WOL": 4
[ . . ][D---][config.json] },
[ . . ][D---][config.json] "LGTV Companion": {
[ . . ][D---][config.json] "AdhereDisplayTopology": false,
[ . . ][D---][config.json] "AutoUpdate": false,
[ . . ][D---][config.json] "BlankWhenIdle": false,
[ . . ][D---][config.json] "BlankWhenIdleDelay": 10,
[ . . ][D---][config.json] "ExternalAPI": false,
[ . . ][D---][config.json] "IdleFsExclusionsEnabled": false,
[ . . ][D---][config.json] "IdleFullscreen": false,
[ . . ][D---][config.json] "IdleWhiteListEnabled": false,
[ . . ][D---][config.json] "KeepTopologyOnBoot": false,
[ . . ][D---][config.json] "LogLevel": 4,
[ . . ][D---][config.json] "MuteSpeakers": false,
[ . . ][D---][config.json] "PowerOnTimeOut": 40,
[ . . ][D---][config.json] "RemoteStream": false,
[ . . ][D---][config.json] "RemoteStreamPowerOff": true,
[ . . ][D---][config.json] "TimingShutdown": 0,
[ . . ][D---][config.json] "Version": 3
[ . . ][D---][config.json] }
[ . . ][D---][config.json] }
[ . . ][D---][ System ] Host IP: 192.168.0.77/24
[ . . ][-I--][ PWR ] *** System requests displays to power on
[ . . ][D---][ LG C3 42 ] Enqueueing work of type: 1
[ . . ][D---][ System ] Creating a new thread pool - 2 threads
[ . . ][D---][ LG C3 42 ] --- Starting work: POWER ON -----------------
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: [webOS handshake]
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"registered","id":"register_0","payload":{"client-key":"3931f1c3e0933ee4e11a2696d66d037e"}}
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: {"type":"request","id":"getPowerState","uri":"ssap://com.webos.service.tvpower/power/getPowerState","payload":{}}
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"response","id":"getPowerState","payload":{"state":"Active","returnValue":true}}
[ . . ][-I--][ LG C3 42 ] Power state is ON
[ . . ][D---][ LG C3 42 ] Work queue is empty
[ . . ][D---][ LG C3 42 ] Closing connection
[ . . ][D---][ IPC ] Received IPC/CLI: -daemon 3 started
[ . . ][D---][ Daemon 3 ] Daemon started!
[ . . ][D---][ LG C3 42 ] Socket closed gracefully
[ . . ][D---][ LG C3 42 ] The I/O operation has been aborted because of either a thread exit or an application request (onRead)
[ . 13:43:18][D---][ IPC ] Received IPC/CLI: -poweroff Device1
[ . . ][-I--][ CLI ] Force power off: Device1
[ . . ][D---][ System ] I/O context was stopped. Resetting!
[ . . ][D---][ LG C3 42 ] Enqueueing work of type: 2
[ . . ][D---][ System ] Creating a new thread pool - 2 threads
[ . . ][D---][ LG C3 42 ] --- Starting work: POWER OFF -----------------
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: [webOS handshake]
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"registered","id":"register_0","payload":{"client-key":"3931f1c3e0933ee4e11a2696d66d037e"}}
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: {"type":"request","id":"getPowerState","uri":"ssap://com.webos.service.tvpower/power/getPowerState","payload":{}}
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"response","id":"getPowerState","payload":{"state":"Active","returnValue":true}}
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: {"type":"request","id":"powerToggle","uri":"ssap://system/turnOff","payload":{}}
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"response","id":"powerToggle","payload":{"returnValue":true}}
[ . . ][-I--][ LG C3 42 ] Power state is OFF
[ . . ][D---][ LG C3 42 ] Work queue is empty
[ . . ][D---][ LG C3 42 ] Closing connection
[ . . ][D---][ LG C3 42 ] Socket closed gracefully
[ . . ][D---][ LG C3 42 ] The I/O operation has been aborted because of either a thread exit or an application request (onRead)
[ . 13:43:20][D---][ IPC ] Received IPC/CLI: -poweron Device1
[ . . ][-I--][ CLI ] Force power on: Device1
[ . . ][D---][ System ] I/O context was stopped. Resetting!
[ . . ][D---][ LG C3 42 ] Enqueueing work of type: 1
[ . . ][D---][ System ] Creating a new thread pool - 2 threads
[ . . ][D---][ LG C3 42 ] --- Starting work: POWER ON -----------------
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: [webOS handshake]
[ . . ][D---][ LG C3 42 ] The WebSocket stream was gracefully closed at both endpoints (onRead)
[ . . ][D---][ LG C3 42 ] ARP override best source: 192.168.0.77, Interface index: 3, LUID: 19985273102270464, Route protocol: 2
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:21][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:22][D---][ LG C3 42 ] Retrying connection...
[ . . ][D---][ LG C3 42 ] Magic packets (WOL) are already being sent out
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:23][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:24][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: [webOS handshake]
[ . . ][D---][ LG C3 42 ] The WebSocket stream was gracefully closed at both endpoints (onRead)
[ . 13:43:25][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:26][D---][ LG C3 42 ] Retrying connection...
[ . . ][D---][ LG C3 42 ] Magic packets (WOL) are already being sent out
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:27][D---][ LG C3 42 ] > > > SEND > > >: [webOS handshake]
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"registered","id":"register_0","payload":{"client-key":"3931f1c3e0933ee4e11a2696d66d037e"}}
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: {"type":"request","id":"getPowerState","uri":"ssap://com.webos.service.tvpower/power/getPowerState","payload":{}}
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"response","id":"getPowerState","payload":{"state":"Active","returnValue":true}}
[ . . ][-I--][ LG C3 42 ] Power state is ON
[ . . ][D---][ LG C3 42 ] Work queue is empty
[ . . ][D---][ LG C3 42 ] Closing connection
[ . . ][D---][ LG C3 42 ] Socket closed gracefully
[ . . ][D---][ LG C3 42 ] The I/O operation has been aborted because of either a thread exit or an application request (onRead)
[ . . ][-I--][ PWR ] *** System requests displays to power off
[ . . ][D---][ LG C3 42 ] Enqueueing work of type: 2
[ . . ][D---][ LG C3 42 ] --- Starting work: POWER OFF -----------------
[ . 13:43:28][D---][ LG C3 42 ] The socket was closed due to a timeout (onSSLhandshake)
[ . . ][D---][ LG C3 42 ] Failed to send data due to invalid socket / lost connection
[ . . ][D---][ LG C3 42 ] Retrying connection...
[ . . ][D---][ LG C3 42 ] The socket was closed due to a timeout (onConnect)
[ . . ][D---][ LG C3 42 ] Failed to send data due to invalid socket / lost connection
[ . . ][D---][ LG C3 42 ] Retrying connection...
[ . . ][D---][ LG C3 42 ] The socket was closed due to a timeout (onConnect)
[ . . ][--W-][ LG C3 42 ] Retried twice but failed to perform work of type 2. Aborting!
[ . . ][D---][ LG C3 42 ] Work queue is empty
[ . . ][D---][ LG C3 42 ] Closing connection. Socket is already closed
[ . . ][-I--][ PWR ] *** System is suspending to a low power state (or event log entry is missing)
[ . . ][D---][ System ] I/O context was stopped. Resetting!
[ . 13:43:50][-I--][ PWR ] *** System is resuming from low power state
[ . . ][-I--][ PWR ] *** System is resuming from low power state (Automatic)
[ . 13:43:51][-I--][ PWR ] *** System requests displays to power on
[ . . ][D---][ LG C3 42 ] Enqueueing work of type: 1
[ . . ][D---][ System ] Creating a new thread pool - 2 threads
[ . . ][D---][ LG C3 42 ] --- Starting work: POWER ON -----------------
[ . . ][D---][ LG C3 42 ] A socket operation was attempted to an unreachable host (onConnect)
[ . . ][D---][ LG C3 42 ] ARP override best source: 192.168.0.77, Interface index: 3, LUID: 19985273102270464, Route protocol: 2
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:52][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:53][D---][ LG C3 42 ] Retrying connection...
[ . . ][D---][ LG C3 42 ] Magic packets (WOL) are already being sent out
[ . . ][D---][ LG C3 42 ] A socket operation was attempted to an unreachable host (onConnect)
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:54][D---][ LG C3 42 ] WOL-tastic packet > 255.255.255.255 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.82 - OK
[ . . ][D---][ LG C3 42 ] WOL-tastic packet > 192.168.0.255 - OK
[ . 13:43:55][D---][ LG C3 42 ] Retrying connection...
[ . . ][D---][ LG C3 42 ] Magic packets (WOL) are already being sent out
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: [webOS handshake]
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"registered","id":"register_0","payload":{"client-key":"3931f1c3e0933ee4e11a2696d66d037e"}}
[ . . ][D---][ LG C3 42 ] > > > SEND > > >: {"type":"request","id":"getPowerState","uri":"ssap://com.webos.service.tvpower/power/getPowerState","payload":{}}
[ . . ][D---][ LG C3 42 ] < < < RECV < < <: {"type":"response","id":"getPowerState","payload":{"state":"Active","returnValue":true}}
[ . . ][-I--][ LG C3 42 ] Power state is ON
[ . . ][D---][ LG C3 42 ] Work queue is empty
[ . . ][D---][ LG C3 42 ] Closing connection
[ . . ][D---][ LG C3 42 ] Socket closed gracefully
[ . . ][D---][ LG C3 42 ] The I/O operation has been aborted because of either a thread exit or an application request (onRead)
[ . 13:43:57][D---][ IPC ] Received IPC/CLI: -daemon 4 started
[ . . ][D---][ Daemon 4 ] Daemon started!
|
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Please enable "persistent connections"
and I also recommend to enable Settings->General->"always ready" in your TV's settings (and to use "always ready" without wallpaper) Let me know how it goes |
|
How do I enable persistent connections
…On Thu, Feb 13, 2025, 16:17 JPersson77 ***@***.***> wrote:
Please enable "persistent connections"
image.png (view on web)
<https://github.com/user-attachments/assets/04ed4731-565c-40b3-820a-ca0f216d87bb>
and I also recommend to enable Settings->General->"always ready" in your
TV's settings (and tro use "always ready" without wallpaper
Let me know how it goes
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<#269 (comment)>
Please enable "persistent connections"
image.png (view on web)
<https://github.com/user-attachments/assets/04ed4731-565c-40b3-820a-ca0f216d87bb>
and I also recommend to enable Settings->General->"always ready" in your
TV's settings (and tro use "always ready" without wallpaper
Let me know how it goes
—
Reply to this email directly, view it on GitHub
<#269 (comment)>,
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Sorry I got it.
…On Thu, Feb 13, 2025, 19:00 William Fizer ***@***.***> wrote:
How do I enable persistent connections
On Thu, Feb 13, 2025, 16:17 JPersson77 ***@***.***> wrote:
> Please enable "persistent connections"
>
> image.png (view on web)
> <https://github.com/user-attachments/assets/04ed4731-565c-40b3-820a-ca0f216d87bb>
>
> and I also recommend to enable Settings->General->"always ready" in your
> TV's settings (and tro use "always ready" without wallpaper
>
> Let me know how it goes
>
> —
> Reply to this email directly, view it on GitHub
> <#269 (comment)>,
> or unsubscribe
> <https://github.com/notifications/unsubscribe-auth/BOW5X2CIFMKNOIKWNPXBAAD2PUKV3AVCNFSM6AAAAABWZC4OXCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJXHAZDKMRTHA>
> .
> You are receiving this because you were mentioned.Message ID:
> ***@***.***>
> [image: JPersson77]*JPersson77* left a comment
> (JPersson77/LGTVCompanion#269)
> <#269 (comment)>
>
> Please enable "persistent connections"
>
> image.png (view on web)
> <https://github.com/user-attachments/assets/04ed4731-565c-40b3-820a-ca0f216d87bb>
>
> and I also recommend to enable Settings->General->"always ready" in your
> TV's settings (and tro use "always ready" without wallpaper
>
> Let me know how it goes
>
> —
> Reply to this email directly, view it on GitHub
> <#269 (comment)>,
> or unsubscribe
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Ok I did everything that you suggested. It is still not working correctly.
It will shutdown properly now however the LG TV will not turn on when the
pc turns on.
Sometimes it will sometimes it won't.
…On Thu, Feb 13, 2025, 19:00 William Fizer ***@***.***> wrote:
Sorry I got it.
On Thu, Feb 13, 2025, 19:00 William Fizer ***@***.***> wrote:
> How do I enable persistent connections
>
> On Thu, Feb 13, 2025, 16:17 JPersson77 ***@***.***> wrote:
>
>> Please enable "persistent connections"
>>
>> image.png (view on web)
>> <https://github.com/user-attachments/assets/04ed4731-565c-40b3-820a-ca0f216d87bb>
>>
>> and I also recommend to enable Settings->General->"always ready" in your
>> TV's settings (and tro use "always ready" without wallpaper
>>
>> Let me know how it goes
>>
>> —
>> Reply to this email directly, view it on GitHub
>> <#269 (comment)>,
>> or unsubscribe
>> <https://github.com/notifications/unsubscribe-auth/BOW5X2CIFMKNOIKWNPXBAAD2PUKV3AVCNFSM6AAAAABWZC4OXCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJXHAZDKMRTHA>
>> .
>> You are receiving this because you were mentioned.Message ID:
>> ***@***.***>
>> [image: JPersson77]*JPersson77* left a comment
>> (JPersson77/LGTVCompanion#269)
>> <#269 (comment)>
>>
>> Please enable "persistent connections"
>>
>> image.png (view on web)
>> <https://github.com/user-attachments/assets/04ed4731-565c-40b3-820a-ca0f216d87bb>
>>
>> and I also recommend to enable Settings->General->"always ready" in your
>> TV's settings (and tro use "always ready" without wallpaper
>>
>> Let me know how it goes
>>
>> —
>> Reply to this email directly, view it on GitHub
>> <#269 (comment)>,
>> or unsubscribe
>> <https://github.com/notifications/unsubscribe-auth/BOW5X2CIFMKNOIKWNPXBAAD2PUKV3AVCNFSM6AAAAABWZC4OXCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJXHAZDKMRTHA>
>> .
>> You are receiving this because you were mentioned.Message ID:
>> ***@***.***>
>>
>
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That is another error though. happy you resolved your first issue. Can you upload a full (debug) log please and tell me the timecode when it failed to power on |
|
I had to do a complete reinstall. I should have it up and running Sunday. I
will message you and let you know how it went. Sorry for the late response.
Will
…On Mon, Feb 17, 2025, 13:07 JPersson77 ***@***.***> wrote:
That is another error though. happy you resolved your first issue.
Can you upload a full (debug) log please and tell me the timecode when it
failed to power on
—
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<#269 (comment)>
That is another error though. happy you resolved your first issue.
Can you upload a full (debug) log please and tell me the timecode when it
failed to power on
—
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Please check out v4.4.0 which have some important fixes for managing system shutdown and suspend. Looking forward to you feedback, |
|
Great I look forward to it.
I had to do a reinstall of windows 11. So far Zero issues.
I will be installing v4.40 this evening. I will email you and let you know
how the experience went. Thank-you for the quick response, change and
effort you have put into this. It's amazing. I appreciate your time and
efforts AND your help in this matter.
…On Mon, Feb 24, 2025, 06:58 JPersson77 ***@***.***> wrote:
Please check out v4.4.0 which have some important fixes for managing
system shutdown and suspend. Looking forward to you feedback,
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<#269 (comment)>
Please check out v4.4.0 which have some important fixes for managing
system shutdown and suspend. Looking forward to you feedback,
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Describe the bugLG C4 not going into standby when PC HDMI 1 is shut down
Enter a clear and concise description of what the bug is.
Also, when app will not save in the configure: switch to pc hdmi -input when powering on.
How to reproduce the bug?
Enter the steps to reproduce the behavior
What was the expected behavior
Enter a description of what you expected to happen.
What is your system?
e.g. Win 11, build 26100.712, LG OLED C2
Log file and screenshots
Please enable "debug level logging" in global options of the app to capture the issue, upload the log to pastebin or similar and add the link here along with the time the issue occured. Add screenshots to further help explain your problem, as applicable.
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