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Update issue templates
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---
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name: Laptop Issue
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about: Laptop Issue related to Firmware/Software/Drivers
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title: Laptop Issue
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labels: ''
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assignees: ''
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---
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## Device Information
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### System Model or SKU
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Please select one of the following
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- [ ] Framework Laptop 13 (11th Gen Intel® Core™)
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- [ ] Framework Laptop 13 (12th Gen Intel® Core™)
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- [ ] Framework Laptop 13 (13th Gen Intel® Core™)
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- [ ] Framework Laptop 13 (AMD Ryzen™ 7040 Series)
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- [ ] Framework Laptop 13 (Intel® Core™ Ultra Series 1)
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- [ ] Framework Laptop 16 (AMD Ryzen™ 7040 Series)
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### BIOS VERSION
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Please provide the bios version.
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Windows:
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Open a command terminal as administrator:
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```wmic bios get SMBIOSBIOSVERSION```
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Linux:
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Open a terminal and run the following command
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```sudo dmidecode --string bios-version```
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### DIY Edition information
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If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.
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Memory: Manufacture and SKU
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Storage: Manufacture and SKU
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### Port/Peripheral information
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If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:
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* Peripheral vendor and name.
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* Port the Peripheral was connected to. Please see the following for port numbering: [Laptop 16](https://knowledgebase.frame.work/expansion-card-slot-functionality-on-framework-laptop-16-rkUjGm7cn) or [Laptop 13](https://knowledgebase.frame.work/expansion-card-functionality-on-framework-laptop-13-amd-ryzen-7040-series-SkrVx7gAh)
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* Device or expansion card attached to the **Adjacent port** to the port that is having the issue.
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1. [ Fill In device / expansion card ]
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2. [ Fill In device / expansion card ]
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3. [ Fill In device / expansion card ]
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4. [ Fill In device / expansion card ]
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The following are for Laptop 16 only.
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5. [ Fill In device / expansion card ]
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6. [ Fill In device / expansion card ]
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### Standalone Operation
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Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
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- [ ] Yes
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- [ ] No
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## Describe the bug
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A clear and concise description of what the bug is.
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## Steps To Reproduce
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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## Expected behavior
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A clear and concise description of what you expected to happen.
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## Screenshots
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If applicable, add screenshots to help explain your problem.
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## Operating System (please complete the following information):
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- OS/Distribution: [e.g. Windows 11]
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- Version: [Version]
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- Linux Kernel Version: `uname -a`
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## Additional context
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Add any other context about the problem here.

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