For issues:
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For all issues: Make sure you are using the latest version! If you are using an old modpack, your version is very likely old and you need to update.
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Read all open issues before you post yours - noone benefits from 160 copies of the same bug report.
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If your issue involves a log, please include the full log, not just parts of it.
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If your issue involves a crash, you must include crash report or a loading log (the former is preferred). Please read through the crash report before submitting. This also applies to errors that kick you to the main menu.
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If your issue is something is not working, include explanation and screenshots to rule out user error and to track down potential bugs.
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Please use Pastebin, Gist, or a similar service for posting crash reports, logs, modlists or other long documents.
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Some issues cannot be fixed, or have imperfect fixes given the limitations of Factorio's modding API. Do not request better solutions which cannot be provided.
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Be polite. Don't be demanding.
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Be patient.