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customer-support.md

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Customer Support

There is NO customer support for PancakeSwap.

If you're experiencing issues,

  1. First check the troubleshooting page for your error code
  2. If you can't find a solution, try reaching out in your local Telegram group.

{% hint style="danger" %} Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam. {% endhint %}

{% hint style="danger" %} NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them. {% endhint %}