README_postprocessing.md

Post-processing times

If an operator performs activities with reference to a client whose service has just been completed, this is referred to as a post-processing time. Post-processing times occur particularly in the call center area. At process stations, post-processing times can be defined via the optional parameter getS2=. Example:

import queuesim
from queuesim.stations import Process, ...
from queuesim.random_dist import exp as exp_dist

get_s=ex_dist(80)
get_s2=exp_dist(60)

simulator = queuesim.Simulator()

process = Process(simulator, get_s, c, getS2=get_s2)

Example files

See also example_sim_call_center.ipynb and example_sim_call_center.py.